Student Support

THINK: POSITIVE - STUDENT SUPPORT

Think: Positive ensures that academic issues are dealt with and that students are supported in their learning. The team includes access to a counsellor who can offer confidential assistance to students with personal and welfare issues.

Personal Counselling

Here at Think, we don't want life's challenges to get in the way of your academic success. That's why we provide confidential and free counselling to help with any difficulties that you might be experiencing. Counselling can be a highly effective way to work through any issues that may affect your wellbeing and success.

Our counselling team is here to discuss any matter – big or small – that is getting in the way of your study. So feel free to ask your counsellor any questions you may have. We can help with all kinds of concerns including:

• Anxiety – you might feel scared about doing an exam or giving a presentation
• Managing stress
• Relief of worries, depression or mental issues that could affect your study
• Balancing commitments
• Relaxation – learn methods to study and live in harmony
• Conflict – coping with challenging situations and people
• Motivation, goal setting and confidence
• Handling the lack of friends or support
• Cultural or identity issues – understanding Australian culture and education
• Sorting out family or relationship issues
• Dealing with change, for example study commitments

Benefits of our counselling service include:

• Private, face-to-face counselling offered at all campuses
• Staffed by an experienced team of counsellors and registered psychologists
• Telephone counselling available

If illness or another serious cause has interfered with the completion of your studies, counsellors can help you to apply for special consideration. In the case of any urgent matters, our counsellors will make every effort to speak with you as soon as possible.

Confidentiality

Please be assured that counselling is absolutely confidential – nothing you say will be discussed with anyone else without your consent. From time to time, counsellors speak about their work with other counsellors, for the purpose of reviewing the counsellor's work. In this situation, however, only the first name is used to protect the person's privacy.

There are exceptions to confidentiality. Under these circumstances, the counsellor would tell you of their concern and what they plan to do about it. It is in your best interest that the counsellor may need to contact other health professionals and/or your family depending on the nature of the risk.

Disability support

Reasonable adjustments are made according to our Policies and Procedures. Please refer to www.think.edu.au for detailed information.