Policies and Procedures
For enquiries about the Policy Library or to provide us with your feedback about these documents, please email the Policy Team. Your comments will be considered at the next review.
For enquiries about how these policies apply to your own personal circumstances or to lodge a form, please contact email@example.com unless otherwise directed by the relevant document.
Policies and Procedures
Principles governing the exercise of academic freedom at Think Education
Academic Freedom - Statement of Principles
Policy outlining Think Education's academic progression criteria and monitoring process.
Principles and requirements to enable the full and equitable participation of students with accessibility needs.
AdmissionsPrinciples and requirements (e.g., admission criteria and pathways, English language proficiency requirements) relating to the entry of students into a course offered by Think Education.
- Admission Criteria for Think Education Courses
- International students Under 18 procedure
- Applying for entry into a Think Education course
- Application for Work Life Experience Form
Assessment and creditPrinciples, procedures and requirements for evaluating a student's achievement of the identified learning outcomes. It also includes requirements about requests for assessment modification, review of results and recognition of learning for previous formal, informal and non-formal learning.
Assessment Policy for Vocational Education and Training
Assessment Policy for Higher Education Coursework
- Assessment Procedure for Higher Education Coursework
- Examination Procedures
- Requesting re-mark of VET assessments
- Application for Assessment Special Consideration Form
- Individual Assignment Coversheet
- Group Assignment Coversheet
ComplaintsPrinciples, procedures and requirements for students lodging a complaint or requesting a review of academic and non-academic decisions.
Conduct, misconduct and expectations of members of Think Education
Policies, procedures and expectations with respect to academic (ie. academic integrity) and non-academic conduct including policy and expectations when accessing Think Education's premises.
Children on Torrens Global Education Premises Policy
Diversity and Inclusion Policy
Sexual Harassment and Sexual Assault Prevention Policy
Copyright and intellectual property rightsPrinciples and requirements outlining Think Education's approach to ownership and commercialisation of intellectual property created by Think Education or with Think Education's resources, as well as Think Education's copyright obligations. Intellectual Property Policy
Course cancellationPrinciples and requirements for cancelling courses, teach-out and transition.
Critical incidentPolicy and procedure for responding to a crisis.
Principles, procedures and requirements when enrolling in subjects and courses including deferring an offer to a course, taking leave of absence, transferring to another course, or withdrawing from a course or subject.
- Cancelling a domestic student’s enrolment in a FEE-HELP/VSL-enabled course
- Cancelling an international student’s enrolment
- Course Transfer
- Deferring Commencement of a Course
- Leave of Absence
- Procedure for Requesting Completion of the Department of Home Affairs Form 1545 (student visa extension)
- Procedure for Requesting Completion of the DHA Form 1545 (temporary graduate visa applicant - subclass 485)
- Withdrawing from a subject
- Withdrawing from a course
- Enrolling at Think Education
- International Student Study Load Reduction procedure
- International student transfer request procedure
- Application for Course Transfer
- Application for Course Withdrawal
- Application for Leave
- Application for Leave of Absence
- Application for Study Overload
- Application for Subject Withdrawal
- Application for Timetable Change
- Confirmation of Enrolment Form (for students on a student visa)
- Reduced Study Load Application Form
FeesPolicies, procedures and requirements about domestic and international student fees including charges and refund.
Domestic Student Fees Policy
International Student Fees Policy
- Refunds due to course cancellation (provide default)
- Refunds for domestic students in HELP/VSL enabled courses
- Refunds for domestic students in non-HELP/VSL enabled courses
- Refunds for International students
- Request for review of FEE-HELP/VSL determination
- Requesting refunds of other fees
- Application for Refund (for current students)
- Application for Refund (for former students)
- Application for Refund due to Extenuating Circumstances (for International Students only)
- Application for Refund due to Special Circumstances (post-census/ Domestic Students only)
Graduation and certification
Policy relating to graduation and issuance of certifications.
IT usePolicy outlining the specific expectations for using all computing and network resources at Torrens Global Education and its Providers.
Mandatory reporting for AHPRA-Accredited Courses
Policy and procedure outlining the process for reporting students undertaking AHPRA-Accredited Courses in line with the requirements of the Health Practitioner Regulation National Law (2009).
Privacy and student records
Policies outlining THINK's responsibilities in relation to protecting the privacy of individuals who interact with any area of THINK as well provisions informing the retention of student records.
- Authority to release information form
- Change of details form
- Requesting access to personal information form