Student services and support

At Think Education, we take your needs seriously. Whether you require academic guidance or social support, we’re here to help from enrolment right through to graduation.
We strive to be inclusive and socially aware and have systems and services in place to support your studies and wellbeing.
Think Education’s Support For Students Policy outlines both academic and non-academic supports available.

Support services

We offer a range of learning development and support services to enhance your success and academic achievement – we are here to help.

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    Study support

    We offer a range of study and learning support to help you improve your study and learning skills. From library and learning resources, peer study sessions, online workshops, assistance with research and writing skills, Brainfuse a 24/7 academic tutor service and more – we are here to help.

    Learn more
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    First year support

    As a part of the Success Coach team's first-year program, you'll be able to access workshops, group coaching, and short, easy-to-follow coaching videos to help you set and reach goals, boost performance, and improve wellbeing.

    You can also join the Mentor Connect Program. Working with a student mentor has been proven to help first-year students transition smoothly into university life. Connect with mentors through the Vygo platform for online support sessions or text chats.

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    Counselling and wellbeing

    Counselling can help you with personal challenges, feelings and other problems that impact your ability to cope with university life or be your best self.

    Counsellors are non-judgmental and do not diagnose; they listen and help you explore areas of concern and work on strategies that will help you get through your studies. Counselling provides a confidential and neutral place to freely express your needs and concerns.

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students chatting to success coach

Success Coaches

Studying with us means you’ll have access to our Success Coaches to help you achieve your goals and maximise your potential. By supporting, motivating and preparing you the Success Coaches give you the tools and guidance to feel more empowered and confident throughout your studies.
Learn more
Academic teaching class

Wellbeing

We are committed to providing healthy learning and work environments for all. To do this, we bring staff and students together to take part in various initiatives that support the health and wellbeing of our community.
Diverse students heading to class

Diversity and inclusion

Inclusive and socially aware, we support the needs of staff and students and ensure they have equal opportunity for success. We promote a culture that both welcomes and embraces diversity, whether it be on campus or online.
students collaborating

Student organisations

Our Student Representative Council (SRC) is committed to improving student life on and off campus. Advocating for the interests of their peers, the SRC promotes friendships and social wellbeing of the entire student body.

Student support team members

We can help you with your questions about anything to do with your studies and learning experience.

Susan Anderson
Susan Anderson
National Lead Counsellor
Leading the Think Education Counselling services, Susan offers on-campus and online support to students. Making the mental health and wellbeing of others her priority, Susan is determined to ensure students thrive during their journey at university.
Holly Davison
Accessibility Advisor - Learning Services
Holly is our Accessibility Advisor based at Surry Hills. With expertise in inclusion, she provides personalised and equitable support to students both on campus and online. Working closely with students and staff, Holly works to remove barriers, foster accessible learning environments, and support equitable participation, helping students thrive throughout their university journey.
Sam Sannasgala
Sam Sannasgala
Peer Assisted Study Session (PASS) Coordinator
Through trained Student Leaders, Sam coordinates PASS (Peer Assisted Study Sessions), a free, academic study assistance program run by students for students. PASS aims to improve subject engagement and learning though online study sessions.
Peter Stowasser
Dr
Peter Stowasser
Academic Support Facilitator – Numeracy
Peter works in the Academic Success Team which supports students in the development of their academic literacy and numeracy. Numeracy is Peter’s real passion which he uses to help students feel comfortable working with numbers.

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